Editor's review
This software is for managing a cell phone store.
Providing no-contract monthly plans for the cell phone is a growing and very hot business proposition. This software will let you run such a business quite easily. Keeping track of customers is made easy with this tool. However, many of these customers may go directly to the communications service provider for renewals. Many may switch service providers. Keeping track of customers on a monthly basis can get to be quite a chore. This is a system that gives you direct control of your customer database with powerful tools to keep your customers coming back for more. This system is cloud based and allows for scalability, and fast response times wherever you are located. This tool lets you service and renew your customers phone plans with three simple clicks, you do not even need to touch the keyboard.
With a responsive web interface you have the flexibility to utilize low cost tablets for your sales force. The sales force will have the ability to better interact with your customers, and reducing the cost to bring on additional sales members. Complete customer lists, to detailed sales reports, invoices, customer profiles, PIN cart, product cart, services, fees, repairs, and much more are easily managed. Auto-renewal is convenient for customers and good for you too; ensures the business stream continues for you. Increase customer retention and save your customers the time of having to stop by your store every month to renew their plans. Customers’ credit card transactions are secured through 256 bit encrypted data connection and only needs to be setup once. One of the simplest ways to dramatically increase customer retention is to send your customers a text message a few days before their current plan expires. Follow ups are possible. These text messages are managed easily. This is a very good product.
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